How to use Advanced settings

Last updated: September 15, 2026

Add custom questions customers answer when they book this service.

Open the service and click "Advanced settings" in the left menu. Name, email, and phone are collected separately. Use this for extra questions such as "Do you have any allergies?"

Enter the Question text customers will see.

Advanced settings tab showing the Custom questions list with Name and Email fields, and the "Add a question" button highlighted — Advanced settings — click "Add a question"

Choose an Answer type: Yes / No, Short text, Long text, Dropdown, Checkboxes, or Number.

Add a form field dialog with the Field type dropdown expanded, showing Text field, Phone field, Multiple lines, Radio buttons, Dropdown, Checkboxes, and Upload options — Choose a Field type for the question

Turn on "Customer must answer this question" if booking cannot continue without an answer. Enter the Error text shown if they skip a required question.

Add a form field dialog with Field type, Label, "The field is required" toggle, and Error fields highlighted — Enter the Label, turn on "The field is required", and set the Error text

Optionally add Help text and Placeholder text. For Dropdown or Checkboxes, enter at least 2 choices separated by commas.

Add a form field dialog with Label, Error, Default value, and Placeholder text fields filled in and the Save button highlighted — Optionally add a Default value and Placeholder text

Click "Add question", then click Save on the service.

Custom questions list with a new question, "please let us know", added below Name and Email — The new question appears in the Custom questions list

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