Store Pickup FAQ
Frequently asked questions about Store Pickup
General
How can I hide pickup product from catalog page?
Prevent the Pickup In Store product from appearing in your store's main catalog or /collections/all page.
What should I do after uninstalling the app?
Remove all app code from your theme after uninstalling to keep your store clean and fast.
How to charge for pickups?
Add a fee for store pickup orders using the pickup product price or a Shopify shipping rate.
How can I pause pickups?
Temporarily disable the store pickup app without uninstalling it.
How can I add extra message after checkout?
Show a custom message to customers on the order status page based on their chosen shipping method.
How can I troubleshoot why the app is not working?
Check the most common configuration issues when pickup is not appearing at checkout.
Date & Time
How can I enable date and time picker for pickup?
Turn on the date and time picker for a specific pickup location.
How can I set specific date and time for pickup?
Configure pickup availability to specific days of the week and set opening and closing times.
From where can I allow same day pickup?
Enable same day pickup for a location from the Future Orders section.
How can I set max and min no of days to collect pickup items?
Define a minimum and maximum number of days within which customers can collect their pickup orders.
How can I disable certain dates from being picked up?
Block specific calendar dates so customers cannot schedule a pickup on those days.
Locations & Notifications
How can I add email addresses for pickup order notification?
Set up email notifications so the right people are alerted when a pickup order is placed.
How can I create additional pickup locations for my store?
Add multiple pickup locations to your store and configure each one with address, date picker, and time picker settings.