How to create a manual booking

Last updated: September 15, 2026

Book a customer from live availability and send a Shopify invoice. The booking stays Pending payment until they pay.

Use Manual Booking when you take a booking over the phone or in person. The app uses the service’s real calendar, then emails a Shopify invoice. Regular, Fullday, Multiday, and Bundle are supported.

From the app sidebar, click "Bookings".

Click "Manual Booking".

Bookings page with the Manual Booking button highlighted — On the Bookings page, click Manual Booking

Choose the service, staff, and location. Then pick the date and time (or date range / extra sessions for Multiday, Fullday, or Bundle).

Create a booking modal with service, staff, location, and dates highlighted — Choose the service, staff, location, and dates

Enter the customer name, email (required so the invoice can be sent), and phone.

Create a booking modal with customer name, email, and phone highlighted — Enter the customer name, email, and phone

Click "Create booking". The app creates a Shopify draft order invoice and emails the customer a payment link.

Create a booking modal with the Create booking button highlighted — Click Create booking to send the invoice

The booking appears as Pending payment until the customer pays. After payment, it becomes Confirmed. You can copy or open the payment link from the success screen or from the booking detail page (Open payment link).

Invoice ready dialog with the payment link and Copy link button highlighted — Copy or share the payment link. The booking stays Pending payment until the customer pays.

You need a published (Active) service with a Shopify product. If no services appear, publish a service first.

Unpaid manual bookings cannot be rescheduled until the invoice is paid. You can still cancel them.

What's Next

How to reschedule, cancel, or delete a booking

Back to Bookings