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How to edit email templates

Last updated: September 15, 2026

Change wording, buttons, colors, and logo for confirmation, reminder, reschedule, cancellation, invoice, follow-up, and admin emails.

Open Settings → Email templates. Pick an email type, edit the wording and design, then save. Use Send test on the preview to try an email.

1

From the app sidebar, click Settings → Email templates.

Settings page with the "Email templates" tile highlighted, described as "Edit booking email wording, buttons, and logo. Same layout for every email type."
Settings — click "Email templates"
2

Choose an email type: Confirmation, Reminder, Reschedule, Cancellation, Invoice, Follow-up, or Admin.

Email templates page with the Email type row highlighted (Confirmation, Reminder, Reschedule, Cancellation, Invoice, Follow-up, Admin), the Text/Design toggle, and the Editing language row
Email templates — choose an email type and editing language
Email templates form with Message/Subject line, Greeting, Status pill, Heading, Opening message, and Footer & actions fields highlighted
Edit the subject, greeting, heading, and opening message
3

Edit the subject, intro, note, buttons, colors, and logo as needed.

Email templates form with Reschedule and Cancel button toggles and labels, and the "Reset this template" / "Reset all" buttons highlighted
Turn on Reschedule / Cancel buttons and edit their labels
Email templates form with the Reschedule and Cancel toggles highlighted, with arrows pointing to the matching "Reschedule appointment" and "Cancel appointment" buttons in the email preview
These toggles control the buttons shown in the email preview
4

Optionally send a test from the preview, then click Save.

You can reset the current template wording to defaults, or reset all templates (wording, colors, and logo). You can still Discard before saving.

What's Next

How to translate widget labels and email subjects
Back to Email templates