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Pickup in Store

Last updated: June 16, 2026

Configure mandatory pickup rules, time settings, security codes, discounts, and required customer fields.

Pickup in Store has three tabs: General Settings, Time Settings, and Customer Information.

Open Pickup in Store

1

From the app sidebar, click "Settings".

Settings menu item highlighted in the Genie Store Pickup app sidebar

Open Settings from the app sidebar

2

On the Settings overview, open the Advanced group and click "Pickup in Store".

Pickup in Store card highlighted on the Settings overview page

Open the Advanced group and click Pickup in Store

General Settings tab

3

Enable Make Pickup Mandatory so customers must select a pickup date and time.

4

Optionally enable Make Pickup Mandatory Based on Tags and enter the product tags that trigger mandatory pickup.

5

Enable Display Pickup Information to show pickup date and time on order confirmations.

General Settings tab with mandatory pickup options and display information checkbox

Control when pickup is mandatory and whether pickup details appear on orders

Time Settings tab

6

Choose how pickup time slots are formatted (range or individual times).

7

Enable pickup security codes for in-store verification.

8

Configure discount codes, time interval between slots, and 12- or 24-hour time format.

Time Settings tab with time format, security code, discount code, and time interval fields

Configure time slot display, security codes, and discount codes for pickup

Customer Information tab

9

Require email, name, and/or phone number when customers choose store pickup.

Customer Info tab with email, name, and phone checkboxes

Choose which customer contact details are required for pickup orders

10

Click Save in the save bar to apply changes.

What's Next