How to view and manage bookings

Last updated: September 15, 2026

Find appointments on the Bookings page, filter them, and open a booking for details.

After you finish setup, Bookings in the sidebar is the full list of appointments. Home only shows upcoming confirmed bookings; Bookings shows every status.

From the app sidebar, click "Bookings".

Shopify admin with Bookings selected in the Appointment Booking app sidebar — Click Bookings in the app sidebar to open the appointments list

Overview cards

Four cards at the top show counts for Today, Upcoming, Completed, and Cancelled.

Search and filters

Search by customer, service, staff, or order name.

Bookings page with the search box highlighted — Search by customer, service, staff, or order name

Filter by date range, service, staff, and status: Pending payment, Confirmed, Completed, or Cancelled.

Bookings page with Service, Staff, and Status filters highlighted — Filter the list by service, staff, and status

Click Refresh if you just received a new storefront booking and it is not in the list yet.

Bookings page with the Refresh button highlighted — Click Refresh to reload the bookings list

Open a booking

Open the row actions menu and click "View", or click the order name. The detail page shows date, time, location, staff, service, customer, payment, and any extra questions the customer answered.

Bookings row with the order name and View action highlighted — Click the order name, or open the row menu and choose View

Statuses: Confirmed (paid or completed checkout), Pending payment (manual booking waiting on the Shopify invoice), Completed (past), Cancelled.

What's Next

How to create a manual booking

How to reschedule, cancel, or delete a booking

Back to Bookings